An existing order
Tracking, changes, returns, damage, missing items or product questions.
Start an order enquiry →Get in Touch
The right route, first time
Let’s get you to the right people.
Whether you need help with an order, a business brief or a partnership idea, choose the route that gives your message the best start.
Clear next stepsHelpful human supportWorldwide service
Start here
What can we help with?
Business & bulk needs
Gifting, events, staff recognition and larger organisational orders.
Explore Corporate Sales →Creators, affiliates & press
Use the dedicated collaboration or media route so your idea reaches the right owner.
Email marketing →
Make the first reply useful
A little context goes a long way
For order questions, include the order number and the email used at checkout. For proposals, explain the audience, timing and what you are asking LatestBuy to consider.
Good to know
Questions, answered clearly
What should I include for order help?
Your order number, the checkout email and a concise description of what you need.
Where do creator, affiliate and press enquiries go?
Use the dedicated route or marketing@latestbuy.com.au so the relevant team can review it.
Can I call or visit?
Our warehouse is not open for walk-in visits. You can reach our team by telephone:
Order & Customer Services Line (within Australia):
1300 LATEST (1300 528 378) (including Corporate & Trade Sales, Advertising, Accounts & Other Enquiries)
Order & Customer Services Line (within USA):
888-LATEST-0 (888-528-3780) (including Corporate & Trade Sales, Advertising, Accounts & Other Enquiries)
Order & Customer Services Line (international):
+61 8 6262 2089 (including Corporate & Trade Sales, Advertising, Accounts & Other Enquiries)
Phone lines are open 9:00 AM to 4:30 PM WST, Monday to Friday (excluding public holidays)
Contact information
Fax, Address and Company Details
Fax
Fax: 1300 30 48 70
Fax (within USA): 877-528-3780
Please include your completed Order Form with all postal and fax orders.
Postal Address
PO Box 3009,
BASSENDEAN DC WA 6942,
Australia.
Office / Warehouse Street Address
Unit 49 / No. 4 Wicks Street,
BAYSWATER WA 6053,
Australia.
Our warehouse is not open for walk-in visits.
Company Details
LatestBuy Pty Ltd and Gerard Patrick Pty Ltd trading as LatestBuy (ABN 59 803 448 961).
Not sure which route fits?
Send a concise general enquiry and the team will point it in the right direction.